Business ProfileforEastern Propane & Oil

1. I am the owner of a two-family residential address in ***********.2. I bought the home last year, and paid for the propane that had been recently filled in the tanks by Eastern Propane, and have records showing same that the propane in the tanks had been paid for, and there were no outstanding payments owed.3. The other day I noticed that that propane tanks, supplied by Eastern Propane, had been removed from the property.4. Those tanks supplied fuel to the second unit's primary heat source. That unit has no primary heat source right now.5. No telephone, writing, postal or other communication was made. Eastern Propane has my correct and updated contact information, as we had exchanged a number of phone and emails after I purchased the property. Records can be provided which show they have my contact information. 6. I have reached out to Eastern Propane, and they have not gotten back. I can provide records to this. 7. I have filed a complaint at the ************************* and with the ************* **************************** and will likely be pursuing a civil action to recover the cost for the propane that I had purchased and which they removed. 8. Eastern Propane removed propane tanks that had fuel which had been fully paid for, on an account in good standing, in violation of ************* state law, and has not responded to any communication to attempt to fix the situation. 9. I am open to a resolution directly with Eastern Propane. However, they must respond immediately and offer a solution that adequately addresses the mistake they have made.