Business ProfileforO'Shaughnessy Construction

We had a very disappointing experience with Drew O'Shaughnessy Construction, based on the following facts:

1. Timing - the bathroom remodel took well longer than expected. Mr. O************ explained that he took on nine different jobs at one time and that it was too much. We discussed that he was accepting jobs given the higher price in the market, but that he could not fulfill customer expectations.

2. Cost - the price of this remodel was high, but came by recommendation. Upon completion of the job, we paid Mr. O************ immediately as requested. When re-reviewing the contract to ensure everything was aligned, we had certain questions, but Mr. O************ was not willing to discuss further. After many follow-ups clearly showing that we double paid for materials at a considerable amount, only then did he refund that particular portion.

3. Quality - the tiled shower floor has come undone in a large area around the drain twice since the initial installation. Mr. O************ admitted he used the wrong tile adhesive, as well as not putting the proper support under the drain. The grout is now two different colors in the shower. In addition, the shower door seal has also had to be replaced twice by his sub-contractor. Given this was now the third time these items have been reinstalled, we asked for a signed warranty, but Mr. O************ would not agree to this and stand behind his work.

Unfortunately, we cannot recommend Drew O'Shaughnessy Construction and have written correspondence supporting the facts above. Our only ask of Mr. O************ (multiple times) was to sign a warranty, so that we would not have to write any negative reviews. This ultimately never happened, which as we explained, sends quite a strong message to his customers about his own confidence in his work product.