ComplaintsforJ'adore Monroe Collection
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Complaint Details
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Initial Complaint
07/23/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Ive made several purchases since March 2022 and the company has yet to fulfill my orders. I have yet to receive my items. I send several emails to the company without any response.Initial Complaint
05/30/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Jadore Monroe Collection is advertising that they sell authentic designer items with a guarantee for authenticity. However, it takes them 30 days to ship your merchandise which I thought was strange until I received my merchandise that smelled like fish and the shoes I received were fakes. I immediately contacted them for a return and they said the sale was final.Before I ordered I chatted with them to ask about the authenticity of their products and I have a screenshot of them telling me all their items are authentic. Once I emailed them saying the shoes I received were fake they stopped communication with me and will not give me a refund, so I want other people shopping with them to know they are not a reputable company.Initial Complaint
12/14/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
see Attached document
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Customer Complaints Summary
6 total complaints in the last 3 years.
0 complaints closed in the last 12 months.