Business ProfileforBoardwalk Honda

Purchased 2022 Honda HR-V LX. While signing paperwork but before vehicle was delivered to me, service department removed (without my permission) a plastic flag glued to the dashboard. The removal caused damage to the dashboard. Dealership offered to repair via detailer. Never called me back for appointment. Wife had to go twice before detailer showed up. ***** painted dashboard without my authorization or prior discussion as to what would be done, and how that repair would be warrantied. Dash now feels like sandpaper and is permanently damaged by the Honda Boardwalk service department and subsequent detailer. Made appointment with ************************* to discuss issue- he was a no show - appointment was made on his day off. Received call from GM ***************** - offered to replace entire dashboard. Took vehicle into shop to identify color. Next day Mr. may called to inform me part is on back order. This is not true. 3 dealerships have confirmed part is available next day. Dealership continues to lie, break appointments, and give me runaround. Preparing to take dealership to small claims court - breach of promise to repair it, and damaged my vehicle causing depreciation of vehicle before actual delivery.