Customer ReviewsforBusiness Debt Adjusters
15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Orlando P
1 star09/25/2024
I am writing to formally lodge a complaint against Business Debt Adjuster (BDA) and their representative, Jenn regarding their misleading and deceptive business practices which have caused me significant financial distress. In good faith, I engaged with BDA after being assured by Jenn that they could significantly lower my payments with my lender, Company A, due to their purported excellent relationship with Company A’s legal team. Jenn P repeatedly assured me that this relationship would facilitate a deal that would reduce my weekly payments without any additional cost to me. Despite these assurances, I encountered a severe breach of trust when Company A placed a lien on my business. This unexpected action persisted for nearly two months, during which I was unaware of the escalating situation. Throughout our initial interactions, Jenn P was responsive and conveyed a strong sense of trustworthiness by emphasizing her and the company’s Christian values. However, once the lien was placed and the situation deteriorated, Jenn P became unresponsive, which is unprofessional and contrary to the assurances made. The culmination of these events forced me to sign a new agreement with Company A, resulting in a significantly higher debt obligation due to compounded late fees—an outcome that was entirely avoidable had I been properly informed and guided by BDA. I feel profoundly misled by Jenn P and BDA, whose actions and promises have exacerbated my financial situation instead of alleviating it, as initially promised. This experience has not only affected my financial standing but has also shaken my confidence in businesses that claim to operate on ethical principles. I have never complained to BBB we all have bad days etc but this was just malicious .. STAY AWAY FROM JENN . Now because of the lian, I am playing catch up with my bills but BDA STILL WANTS THERE money, I was placed in this situation because of BDA. My payments have always on time !!! DO IT YOUR SELF !!Business Debt Adjusters Response
10/30/2024
Thank you for reaching out and sharing your experience. We are deeply sorry for the distress this situation has caused, and I assure you that we take your feedback very seriously.We are currently investigating this matter and will be thoroughly reviewing our interactions, especially those with **** *, to better understand what happened and ensure our standards were upheld. Our goal is always to help businesses avoid bankruptcy and achieve lower payments that support their cash flow and take-homethough, as you know, this can sometimes mean extending payment terms to make them more manageable.We apologize if our communication was unclear, and we recognize that this experience fell short of the ethical and transparent service we strive to provide. Please know we are committed to making this right, and we will be reaching out to discuss how we can help you move forward.Thank you again for bringing this to our attention.Review from Kerry D
1 star09/09/2024
This company calls us multiple times a day. I don't know how we got into their database but we do not have a debt, much less a debt that would require us to hire another company to deal with it. But they lie and say one of our vendors has filed something against us, which is again, a complete lie. I feel for the more naïve people who may fall victim to this company's predatory tactics. How a company goes about getting new business says a lot about the company itself. And what's SUPER annoying on top of the scummy way they do business is the gross way they all say, "Heeey, how's it going?" when I answer the phone like we're friends or something. It gives me the ick.Business Debt Adjusters Response
10/30/2024
Thank you for sharing your experience, and we sincerely apologize for any misunderstanding or frustration ********* a relief company, we work diligently to reach out to businesses that may benefit from our services, particularly those with high balances or potential capital concerns. We receive our contact list from the national *** database, which includes companies that might be feeling financial pressures. However, we understand that our outreach can sometimes be misinterpreted, and we certainly do not wish to come across as intrusive or misleading.Our goal is to provide support in a friendly and approachable manner, which is why we try a more casual approach in conversations. Still, its clear that this was not the right approach for you, and we apologize for any discomfort it caused.Thank you again for bringing this to our attention. We value your feedback, and we will work to improve our outreach and communication approach to avoid any future misunderstandings.Review from JB I
5 stars07/03/2024
Brandon Boyer was very honest and clear about what was going to happen in the next couple of weeks in joining them. it was a very scary part of my life because it pertain to my family and co workers. and because of this company i was able to survive. YES it was very tough. The creditors were hounding my business everyday and even harassing my employees. BUT this team was able to negotiate terms on my behalf. They have more experience and knowledge in handling wolves than i do. I was very glad to have them on my side during a hard time of my business. i would recommend them and advice to follow there instruction to survive and continue your business.Review from Guadalupe D
1 star04/03/2024
This illegitimate business harasses everyone which is on the UCC list. Which is everyone with a loan, mostly minorities. They do not do anything but harrass people. Couldn't give me a straight answer as to what they do or how they get paid. Performance based is how they get paid.Business Debt Adjusters Response
10/30/2024
Thank you for your feedback, and we apologize for any frustration our outreach may have ********* a relief company, we aim to support businesses who may benefit from additional cash flow options. We know our calls can sometimes be misinterpreted, and were genuinely sorry for any misunderstanding. Our team reaches out to businesses on the *** list to offer assistancenot as a creditor or collector, but as a service provider focused on helping with debt relief.We appreciate the chance to clarify, and were here to answer any questions to make our purpose as clear as possible.Review from Ron G
5 stars02/16/2024
I found that the staff was well-informed and knowledgeable. I received sound advice and was guided through another process that did not involve them. They believed it was a better path than what I was thinking of doing. I have been totally amazed at how Samantha handled the process and her respect and kindness.Review from harmeet h
1 star01/18/2024
As soon i tell them, we are not interested at this time. she started telling me how poor i am that i had to use a advance from my bank. How i don't know how to run business, because why would you take a loan on your receivable invoices. ( smirking, and laughing while she says this). than when i told her that we work with banks or American express, because we have a good relationship with them. She goes, " it must feel good, to have no Vaseline while they do the business" and started laughing. like, are you f ing serious. Yall need to train your people better. just because if someone doesn't wanna work with you, doens't mean you need to do all that. First off, we ran our business for past 12 years, and we have worked with American express and our bank. because they are not talking smack to us, its ok if they make some money on our loan from them. Because we care for our relationship and word we give them that we will pay back on time. I wish i can see this person in real life. like b tch you are sitting there calling people names, and disrespecting them over what. this is your first call to me, i dont know you. so you expect me to buy from you just because you called.Review from john b
1 star12/29/2023
Horrible.....$20K later - I am or have renegotiated w my lenders..these people are nothing more than predatory businesses as those MCA's. They negotiate w what tools?? No forensic accountant on staff nor a licensed attorney to protect you. Total waste of Money and you can negotiate these debts- you don't need them......total scam playing off people's fears....SAD !!!Review from brandon b
5 stars06/26/2023
I’ve made the mistake of listening to other people and try to do this on my own with the lenders I owe to but unfortunately it ended with my bank accounts being held and my vendors not paying me. I truly thank this company for not giving up on me and as annoying as it was call me every day. They told me what to expect when I first spoke to them and I thought I could handle my business. Listen when I say if you need help with these loan sharks this is the company to go to. We’re all so concerned about saving a dollar that it could end up costing our business and livelihoods. Thank you againReview from Alizabeth M
5 stars06/21/2023
Jennifer & Rob were both so amazing to work with. Jennifer was professional and polite when we made contact and walked me through everything I needed to do, called me back as we planned, and took the time to understand my situation. I feel like Rob really did a good job of feeling my pain and making my payments even lower than I expected because we just had a kid by emergency C-Section and that was an added expense we hadn't planned for in life. I really appreciate both of them for taking the time to do everything that they did for me. I would greatly recommend anyone to TRUST AND BELIEVE that if you have gotten yourself into a rut - and having a hard time, these are GOOD HONEST PEOPLE that will help you out of your nightmare! Thank you Jennifer & Rob and Business Debt Adjusters!Review from Rae Z
1 star05/25/2023
I wish I had read the reviews before I trusted them. Lawsuits were filed against my company because they did nothing to negotiate until after the fact. So humiliating, Cash Merchants contacted my clients to hold our checks. Please do yourself and company a favor and do not hire them. NEGOTIATE ON YOUR OWN WHEN HAVING TROUBLE MAKING PAYMENTS!
Customer Review Rating
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