Business ProfileforCar2Sell

This is a watered down review due to the character limit. Mechanical issues: Inquired about a car that car2sell posted online, told it was sold. Offered a 2019 Dodge Caravan, test drove annd noticed some issues. Left a $1000 deposit and I was promised repairs, next day I was told the car was ready. I was excited because my family was headed to the Poconos the night. I expressed this to Ziad, my cars salesmen. 5 minutes later I received a call from the owner Nash stating that the car still has issues and he didn't want me driving all the way to PA and something happens, it took 8 days for Ziad to text that the car was ready. They claimed they made all necessary repairs including replacing the engine. Less than 20 minutes of driving, the car violently shook and shut off. Informed and the gave another problematic car. I Refused and asked for a refund. After showing trying to convince me to view cars that were pricier they finally agreed to a refund. However, I'm facing delays and lies. Threatened with dispute, promised refund multiple times, never received it. Warning others to stay away. Financial issues While finalizing financing paperwork they tried to sneak in $5000 and excluded $1000 deposit. They claimed it was dealer prep fees and some other nonsense. I never signed finance agreement and disputed the down payment charge with my bank. Intimidation issue After i posted a detailed review on google and yelp I received a call from Nash (the big boss) he was furious about the reviews. He called yelling and being insulting demanding that I take down the reviews. He made a comment that really has me intimidated "You don't know who you're messing with". I'm not sure what that means or how I should take it but I'm scared. These people have all my information and I don't know to what extremes they are willing to go. During this called he did promise to refund me again but stated I needed to come to the dealership. I went yesterday stayed for over a hour and no refund.

Please follow up with ******************* as we have resolved this complaint with her directly.