Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Suntuity Solar, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforSuntuity Solar, LLC

    Solar Energy Contractors
    Multi Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    157 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from John W

      1 star

      04/09/2024

      So much to say this company is a big scam stay away I truly wish I did better research. Youve been warned.
    • Review from Mark R

      1 star

      04/08/2024

      Garbage this company and Apollo energy-Noah ***** all lied from the getgo . I'm so mad I can't write what I want to here.
    • Review from Allen H

      1 star

      03/07/2024

      For all who was let down by Suntuity... I worked for them as a sales rep. *** the handwriting on the wall that they were failing and left. Am now an independent solar broker. May be able to guide some of you with your plight. All the Best to All of You,************************* Independent Solar Broker *********, ** 610 349 510 nine
    • Review from Chris P

      2 stars

      03/03/2024

      I signed the contract April 26th, and seemed satisfied with the deal including 12 months of payment incentive promised ($156.55 x 12= $1878.60) after the billing starts. The salesman *** was great at the beginning and throughout the installation process, but all went downhill after that. I don't think the right hand talks to the left hand at Suntuity. From the installation date, they had the incorrect design, I was glad to be home to correct them prior the start. Many, many issues from installation 8-16-23 through out the length of the project, too many to document now, to the start up. I signed and returned the W9 tax form for the money incentive via email, accompanied by a phone call from their representative on October 13, 2023 via docs sign. I tried calling, emailing and texting ***, at some point on a daily basis, with no response at all. I also tried emailing others at Suntuity, only to have the emails returned. Sunnova started debiting my checking account on 11-23-23 and have done it monthly since. I also referred 2 friends, early on as customers, now with regret. It's a shame that there are deceptive individuals and companies to prey on us. I should have done more research prior, shame on me...
    • Review from Donald D

      1 star

      02/29/2024

      I was promised a ******** rebate for my system to be paid after installation and activation. The sales associate was Tinh Tuppy. I've not received this nor have I received any tax forms related to the system. The business denies they give rebates; I say you need to contact your sellers as thats a blatant scam and other Solar companies offer better rates but when you think oh rebate will pay a portion of the cost its misleading. I see too many reviews of others promised a rebate and not receiving this especially when you are selling panels above market value.
    • Review from Michael G

      1 star

      02/13/2024

      I was promised in a contract a promotion to receive a payment for the first 12 months to be paid in a check to me.. I even signed the tax form. Well we are at close to 4 month. I called and they said working on it, I called back and the line is always busy. NO Check and nobody responds.. Absolutely nothing.
    • Review from Pedro S

      1 star

      02/08/2024

      Suntuity Solar ,I am very disappointed with this company Suntuity Solar. If you have a sales rep working with you and if they see this message /review theyre going to say you know people are never happy, look at our 5 stars reviews. Dont believe them, they are paid 5 starts reviews to get your attention and obviously because they are liers and they want to get you to sign those papers to then s**** you over. They become very dishonest after they get you to signed those papers. If you are reading this please do not sign to their services. They are liers, dishonest and if they **** on your front door send them away and find yourself a good honest company to work with. We were installed months ago and have yet received what we were promised with the time frame we were promised even though its on our original contract. If you on the same boat as we are, we are suggesting to seek legal action. Every time we call , we get excuses after excuses. We are still calling and have yet to be able to get through, their system says your account is not active or automatically send you to voicemail or says the line is busy. So no communication from them by any means. At this point we are seeing this company as a SCAM!! STAY AWAY!! Do your research and get something that can work for you and avoid the hassles and headaches. PLEASE DO YOURSELF A FAVOR AND STAY AWAY FROM THIS SCAM COMPANY SUNTUITY Based off **********. The Government should be taking a look into this company, many people are being affected as we are. They are taking advantage of honest hard working Americans. This is total BS!! Have a bless day!
    • Review from Sandra W

      1 star

      02/04/2024

      This is the worst company ever they are a bunch of liars and they make a lot of false promises to customers. They are very unprofessional I do not know how they stay in business
    • Review from Shi M

      1 star

      01/25/2024

      Just got solar panels installed 12/22. And was promised a promotion of 1yr of no payments and I just received my 1st bill. Tried calling multiple times about promotion and cant get through to anyone phone is busy. Reading the other complaints Im thinking Ive made a huge mistake and have been scammed also! I cant get through to anyone but before instillation they were calling daily and I was able to reach them no problem but now after instillation I cant get a hold of anyone. Is the company still in business??
    • Review from Timothy F

      1 star

      01/25/2024

      Worse company ever ! I am a Roofing sub contractor .the home owner paid Suntuity they would not pay me or will not return any of my calls . Cheats lies and thieves . Everyone at this company should be in jail . Now I have to go after the home owners to get my money Who have already paid Suntuity . Not very fair . Stay away Suntuity

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.