ComplaintsforAnunav LLC
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Complaint Details
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Initial Complaint
09/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased online 2 wall mounts for bikes from this business. When the product arrived it was not appropriate for my wall. Since the merchandise was still in the unopened boxes I contacted the company immediately for a return authorization. I was refused a return and refund since the product did not arrive damaged. No where on the website nor under the return policy is a final sale mentioned. In fact the policy is not only confusing but egregious.Business response
10/13/2022
We never recieved any complain on our support email from the customer about order issue. Customer should contact us first for any complaint. We will help him.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.