We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Guaranteed Service has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Guaranteed Service

              2675 Highway 70 Manasquan, NJ 08736-2605

              BBB Accredited Business

            • Guaranteed Service

              863 Georges Road Monmouth Junction, NJ 08852-3057

              BBB Accredited Business

            Business ProfileGuaranteed Service

            Heating and Air Conditioning
            Multi Location Business
            BBB accredited business

            Contact Information

            2675 Highway 70

            Manasquan, NJ 08736-2605

            Visit Website
            (732) 784-6447

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.67/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/26/2018

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Guaranteed Service has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Guaranteed Service

                2675 Highway 70 Manasquan, NJ 08736-2605

                BBB Accredited Business

              • Guaranteed Service

                863 Georges Road Monmouth Junction, NJ 08852-3057

                BBB Accredited Business
              Location of This Business
              2675 Highway 70, Manasquan, NJ 08736-2605
              BBB File Opened:
              5/14/2018
              Years in Business:
              34
              Business Started:
              12/18/1989
              Business Incorporated:
              12/18/1989
              Accredited Since:
              6/26/2018
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 36BI00973400 for this business, issued by State Board of Examiners of Master Plumbers

              These agencies may include:

              State Board of Examiners of Master Plumbers

              PO Box 45008

              Newark NJ 07101

              (973) 504-6420

              https://www.nj.gov/lps/ca/nonmedical/plumbers.htm

              BBB records show a license number of 13VH09833100 for this business, issued by NJ Division of Consumer Affairs

              These agencies may include:

              NJ Division of Consumer Affairs

              124 Halsey Street, 7th Floor, PO Box 45027

              Newark NJ 07102

              (973) 504-6200

              https://newjersey.mylicense.com/verification/

              BBB records show a license number of 19HC00296100 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

              These agencies may include:

              State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

              PO Box 47031

              Newark NJ 07101

              (973) 504-6250

              https://www.njconsumeraffairs.gov/hvacr

              BBB records show a license number of 34EB01857700 for this business, issued by Board of Examiners of Electrical Contractors

              These agencies may include:

              Board of Examiners of Electrical Contractors

              PO Box 45006

              Newark NJ 07101

              (973) 504-6410

              https://www.njconsumeraffairs.gov/elec/Pages/default.aspx

              BBB records show a license number of 34EI01857700 for this business, issued by Board of Examiners of Electrical Contractors

              These agencies may include:

              Board of Examiners of Electrical Contractors

              PO Box 45006

              Newark NJ 07101

              (973) 504-6410

              https://www.njconsumeraffairs.gov/elec/Pages/default.aspx

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Guaranteedservice.com
              • Guaranteed Service Plumbing Heating & Cooling
              Business Management
              • Mr. Adam Belitz, Owner
              • Helmi Ben Flah, Owner
              • Ms. Lauren Marricco, Office Manager
              Contact Information

              Principal

              • Mr. Adam Belitz, Owner

              Customer Contact

              • Helmi Ben Flah, Owner
              Additional Contact Information

              Fax Numbers

              • (732) 852-7818
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/16/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Guaranteed installed a new hvac system Three years ago it has had major problems for three years .. they have done Maintenance on the unit for three years.On June 14 they came out to do the spring Tune up .. the technician showed us mold build up on the coils .. which is a health hazard. Ive been advised that this is a result of poor maintenance which they have Performed for the past three years.Their fix is to spend $1500 dollars to Install a uv light.Not acceptable.. if this is the fix because Of shoddy maintenance.. it should Be done at no charge.
              Read More
              Read 6 More Complaints

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Iris G

              07/17/2024

              HORRIBLE and DECEIVING COMPANY! In the summer of 2020, a New Unit and New piping was to be replaced. Pipes never replaced. *****, a serious leak occurred on the laundry room ceiling causing damage. -A technician from Guaranteed came and cut a hole in the sheetrock ceiling replacing only A PIECE of the old pipe where it was leaking. -He left A HOLE in the ceiling. I spoke with someone at the office who stated that someone would be sent to fix the hole. -They NEVER sent someone to fix the hole. No matter how many times I called. -I had to fix the hole. -Now, two years later, July 2024, an even more serious leak occurred DUE TO THE ** PIPE they did not replace in 2020 ONCE AGAIN. -This time causing damage to the bathrooms with flooding behind the walls. One bathroom vanity was saturated underneath, and had to be thrown away.-****, Field Supervisor for Guanranteed Service was there when Am. Leaking CNJ inspected, and found the leak was from the ** unit pipe that was never replaced when putting in the new unit in 2020.- Guaranteed Service stated that a tech person would come and replace the pipes with new ones. Unfortunately, that was Not the case. The tech person, once again, ONLY REPL**ED a piece of the pipe and dabbed purple adhesive. THERE ARE HOLES STILL IN MY WALLS that ***** and ******* stated **** would attend to handling this. -At the same time, Guaranteed Service Co sent to my home a *************** Dry to check and discuss the drying process. After more than 10+ calls to discuss reimbursement for the process the reparation company they sent to dry up all the flooding - which took 4 days. The Managers *** and ***** stated a flat out, "Unfortunately, we will not be reimbursing you." -Now I have to seek an attorney and will report them to the Better Business Bureau. They DO NOT HONOR AND HOLD UP TO THEIR COMPANY NAME. Report them to the Better Business Bureau. This company will have a file for everyone to see.
              Read 11 More Customer Reviews

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.