Business ProfileforNYS Collection Eyewear
Additional business information
On October 24, 2023, BBB contacted the business regarding its website stating the following, "Lifetime Warranty."
According to the BBB Code of Advertising, Warranties
When using the term "warranty" and "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.
When advertising "lifetime" warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term "lifetime."
Unfortunately, the business failed to respond to BBB's request to modify or remove the claim.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 230 Liberty St, Metuchen, NJ 08840-1218
- BBB File Opened:
- 4/29/2008
- Years in Business:
- 26
- Business Started:
- 1/1/1998
- Business Incorporated:
- 5/8/2012
- Type of Entity:
- Corporation
- Business Management
- Mr. Anthony Fioravanti
- Contact Information
Principal
- Mr. Anthony Fioravanti
Customer Contact
- Mr. Anthony Fioravanti
- Additional Contact Information
Phone Numbers
- (732) 429-1500Other Phone
- (855) 789-1000Other Phone
Email Addresses
- Customer Service
- (732) 429-1500
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Debra S
1 star09/07/2024
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