73 Customer Reviews
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Review from Maria M
1 star10/24/2024
You are the worst company my mother's house has water damage the insurance sent a check and because you didn't want to take the blame for you not endorsing it correctly they sent another and you were able to cash it now your trying to keep it I will never recommend you to anyone she has been out of her home going on 7 months and the company supervisor or processor will not return phone calls don't ever go through this company they are cheaters and thievesReview from Stewart B
5 stars10/04/2024
I would recommend this company over any .Excellent Staff working together to one common gold.Help those that need it. Not quitting until it gets done.MR.STEWART BROWN. AAAAA++++++!!!
Longbridge Financial, LLC Response
10/10/2024
Thank you for your wonderful review! We appreciate your business.Review from Bobbie A
5 stars10/04/2024
If you’re looking for a reverse mortgage company with second-to-none customer service; look no further than LoanBridge. LoanBridge is the company to choose. It was pleasurable working with Syrene. She was kind, knowledgeable, and professional. She effectively walked us through each step, while clearly articulating answers to questions that arose. Based on our experience, why wouldn’t you work with LoanBridge for a reverse mortgage?Longbridge Financial, LLC Response
10/11/2024
Thank you, ******! Were thrilled to hear about your positive experience with Syrene and our team. Providing top-notch service is our priority, and were glad we could guide you smoothly through the process. Your recommendation means a lot to us!Review from Rob F
4 stars10/04/2024
I had a great experience. I disagree with the appraiser that said surfaces needed scraping that were never painted. Also a railing for a single step front step that isn't needed by code and the bank stuck with. I hope he retires soon. Kathy was fantastic at explaining the plan and options. It also took very little time.Longbridge Financial, LLC Response
10/10/2024
Thank you for your wonderful review. We are so glad to hear ***** provided you with the information you needed to make those important decisions and that the process was not lengthy. We appreciate your business.Review from TRACY A
5 stars10/03/2024
Rick McClure was knowledgeable, pleasant, and always available to answer any questions we had. We are so pleased with Longbridge. We contacted several other Reverse Mortgage Companies. Rick was reassuring from the first contact. Rick helped my parents understand the process and how it benefits them. From the beginning to the final process, he was pleasant and always available. It was very reassuring to have our hands held during the entire process. We cannot thank Longbridge and Rick enough. If you are in need of a reverse Mortgage, Longbridge is the way to go.Longbridge Financial, LLC Response
10/11/2024
Thank you, *****! Were thrilled to hear about your positive experience with **** and Longbridge. Our team is dedicated to guiding clients through every step, and its wonderful to know you felt supported. Your kind words truly motivate us to keep delivering exceptional service!Review from Dave G
5 stars10/02/2024
Jerry and Ivette kept in touch consistently during the loan process and helped thru the small hiccups. Jerry even kept involved during a vacation ensuring all moved forward.Longbridge Financial, LLC Response
10/10/2024
Thank you for your great review! We are happy to hear that ***** and ****** were communicative throughout the whole loan process and were there to ensure a smooth process. We appreciate your business!Longbridge Financial, LLC Response
10/14/2024
Dave, we’re thrilled to hear about your positive experience with Jerry and Ivette! Their dedication and communication truly make a difference. Thank you for sharing your feedback; it inspires us to keep providing exceptional service!Review from Eldridge D
5 stars10/01/2024
Great coordinated effort ! The Longbridge team worked tirelessly to complete my" Reverse Mortgage ". Thanks GuysReview from Gabor v
5 stars09/25/2024
From the start Michael made me feel good about the process. He answered all my questions and I felt that he knows what he is talking about. Not once was I pressured into anything. Longbridge is a great company. I talked to two other companies before talking to Michael and both other companies were pressuring me from the start. I am a very happy customer. ThanksLongbridge Financial, LLC Response
10/07/2024
Gabor, were thrilled to hear about your positive experience with *******! It's great to know that our team made you feel comfortable and informed throughout the process. Thank you for choosing Longbridge, and we appreciate your kind words! Enjoy being a happy customer!Review from Leo S
5 stars09/18/2024
We decided a couple of months back to tap into our homes equity. It was an easy decision as to which firm we'd use. Longbridge answered all of our questions and worked with us throughout the full process. There was never a time when we had a question that we weren't able to get an answer within a few hours. Our loan officer and the firm were always available and truly worked toward our best interest. We are deeply grateful. Leo and Valerie Sochocki.Longbridge Financial, LLC Response
10/07/2024
***, thank you for your wonderful review! We're thrilled to hear that our team was able to assist you every step of the way. Your satisfaction is our priority, and we appreciate your trust in us. Wishing you all the best as you enjoy the benefits of your home equity!Review from Angie P
5 stars09/17/2024
We had a very positive experience working with Karen White from Longbridge Financial, LLC. She was extremely helpful and was on top of all the requirements that we needed to fulfill to be able to qualify for the reverse mortgage loan. Every step was explained and was very helpful for us to make the decision to apply for the loan. Karen was a joy to work with and always available in case we had any further questions and made the whole process an easy one. Thank you and best regards, Angie and Hans P.Longbridge Financial, LLC Response
10/07/2024
Thank you for sharing your wonderful experience, *****! We're thrilled to hear that ***** provided such exceptional support throughout the process. Our team is dedicated to making your journey as smooth as possible, and its great to know we succeeded. We appreciate your kind words!
Customer Review Rating
3.75/5stars
Average of 73 Customer Reviews
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