Business ProfileforAAA of North Jersey

I applied for car insurance from AAA on the 15th of July due to my policy ending on the 14th of July. I spoke with Kirsten in May 2024 regarding a policy because my insurance company was backing out of New Jersey and 13 other states, she gave me a quote. Once I contacted AAA I spoke with Jennifer R. she expressed to get the policy signed before the 3 day grace period because it will be higher with another insurance. I told her I need to speak to my husband regarding this matter he is away so give me some time. She contacted me on Wednesday the 17th and stated I have to do the paperwork before 6 pm today in order to get coverage. I contacted Jennifer at 4 pm expressing I do not see the docusign. She resent it I signed the screen went blank everything was signed and forwarded to her. A few minutes later Kirsten emailed me expressed that **** is not going to give me coverage due to it being the 4th day which is wrong 14 to 17 is 3days. We emailed back and forth regarding this matter she apologized and said there is nothing she can do. I called and spoke with the director Louis S. he expressed he is aware of what is going on he called **** they wont do it he wrote a letter waiting on a response. He called me on Saturday the 20th they wont give me any coverage, he will try again this week. I am waiting to hear from him as the days go by. My issue is I have a lapse attached to my name which is not fair because if AAA representative would've given me the right information I would not be having this issue. It is 9 days and tomorrow makes 10 days and I don't know what to do because if motor vehicle, my job finds out I have no coverage I am in trouble. I want AAA to take accountability for what they did to me and help me resolve this issue. I need my information cleared so I can get insurance with another company or they can give me insurance due to the agents misinformed information. I need a resolution ASAP my job is on the line.