ComplaintsforMavi Jeans Inc
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Complaint Details
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Initial Complaint
10/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I ordered a pair of jeans usually $98 but got them on sale. The seam in the rear pocket has come undone. I contacted the company and provided all the info requested. My problem is when I send the defective Jeans back which is fine. They are stating if they don't have the exact pair of jeans they can send me whatever they have in stock. "If it is not in stock, another item will be sent" I don't want some other item. I like the jeans I purchased and that is what I want. If no they can refund half the price and I will keep the defective jeans.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.