2 Customer Reviews
Review from Xinmin T
1 star05/17/2024
Tiger medical inc is indeed a dishonest company, they cancelled order# TM17166 4/17/2024 because they had Passover day off, they sent me negative statement to differ from the purchase receipt. So, I changed to other company, but after a month they now emailed me, the products shipped to me, which we no longer need. I was shocked, just checked the credit card, although they emailed me the cancellation and negative statement, but they did not refund to my credit card. Now the office just received the package that we did not open, waiting for your help to resolve this.Review from Mary E
1 star06/20/2022
Horrible company that is not truthful. We spent a lot of money of metal shelves. I chatted with someone from the company prior to purchasing. I was not told the weight of the item, only that 2 to 3 people should easily be able to move item from curb to office. I was also told delivery company would call 24 hours prior to delivery. Delivery had to be rescheduled due to the company did not call prior and item is 280 lbs. 280 lb box is not easy to manage! Beware when ordering large items from this company no matter what they tell you!!
Tiger Medical Inc Response
06/21/2022
I understand your frustrations, but we were clear from the start stating you will need multiple people to move the order from the curb to inside the office. Our customers who order heavy equipment and furniture prepare ahead of time of delivery. I'd agree with you if we if we did not tell you prior to delivery, but that is not the case. Before placing the order, you checked "curbside delivery". Again, I understand your frustrations, but our customers understand it is their responsibility to move the order from the curb to the office.
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