ComplaintsforEnviroWorks, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This company transported our M35 and damaged it in the process. This happened on August 26th. We immediately called before accepted the vehicle to let them know. They told us to take the vehicle and our claim would be filed. Then the next day they told us it wasn’t their fault and they were just trying to help out a friend and wouldn’t be held responsible for the damage. We emailed the higher up boss and they were out of the office until beginning of October. Sent the damages and everything to the contact we had. The boss told us she’d be back in the office October 18th but we never heard back. Now she’s out of the office again until the end of November. Our vehicle is getting damaged even more because of the weather we’ve had. This company is not taking responsibility for their damages and answering our communications.Business response
02/08/2023
We have paid this customer in full. Please email them and ask for confirmation of this.Customer response
02/08/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau®:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
******* *******
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.