ComplaintsforMcManus Auctions
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Complaint Details
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Initial Complaint
12/09/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Won a lot at this auction "Mcmanus Auctions ************************************". The items were shipped in house but were not properly packaged two items were completely destroyed. I reached out to them by phone and email, they told me they would file a claim with the USPS. I have emailed them several times and they have not respond to them. If they did file a claim, they were paid both from me and USPS and I am out what I paid. The last image was what they were supposed to look like.Business response
02/07/2022
Business Response /* (1000, 8, 2021/12/29) */ Contact Name and Title: Lisa S******** Contact Phone: ************ Contact Email: ******@McManusAuctions.com The client was refunded and indicated he was happy with this resolution. I can provide a copy of his email indicating such if required. Thank you- Lisa
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.