ComplaintsforMorphy Auctions Las Vegas
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Complaint Details
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Initial Complaint
06/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Abysmal experience consigning with these jokers. They forgot to use the details they were provided when I dropped off the lot. Then they used generic cut and paste language in the description that wasnt even applicable to my consigned lot. They said they would fix the issue, and they did not. The pictures were terrible. They damaged the lot while in their possession. They never had me sign a consignment agreement- despite ME reminding THEM. Once I dropped the lot off, they basically ghosted me. Only after I posted about my experience on ******** did the FINALLY send my paltry earning from sale. Unprofessional. Unresponsive. Left hand doesnt know what right hand is doing They are a joke. They have no process They have non-existent customer service Avoid at all costBusiness response
06/14/2024
**** and I were able to discuss the issue on the phone and come to a fair resolution. I believe **** will agree we were able to have a good and productive conversations. We took ****'s call outs constructively and addressed the issues internally. Our apologies to **** for his dissatisfaction.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.