ComplaintsforEnvios de Dinero El Rey
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Complaint Details
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Initial Complaint
08/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On Thursday, July 25th I went to send money to a bank account at Banco Azteca in the name of ***************** for a total of $490.00 plus $10.00 fee for the money transfer. The next day after not seeing the money reflected in the account, I went back to the business in question to make a complaint and request a receipt because I had lost mine, they only told me that the transfer was in process and that soon it will reflect in the account. It hasn&#**;t happened since then and within a few days the business has remained closed. The phone contact they provided, simply gives incoherent answers and promises that are not resolved. Apparently there are more people involved or who have the same issue due to messages left on the front door of the business.Translated by H363137**3238313831H 8/14/2024
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.