ComplaintsforWelch Orthodonics
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Ended up paying close to 5k more in fees resulting from extra charges due to mistake made in adjustments which caused the wrong teeth to move or caused other teeth to move the wrong way. Was told after 4.5 months of treatment and my bite being worse than it was before braces by Dr Welch that he couldn't do anything else for me. I went to another orthodontist for a 2nd opinion and was told I need another expansion surgury and another 2 of years of braces. Was recommended to just do crowns to correct my bite which so far I have done 4 crowns and need to do 4 more crowns still which has cost me thousands of dollars more. My mouth was left half finished by this orthodontist.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.