ComplaintsforRent A Press
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Complaint Details
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Initial Complaint
10/18/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I ordered an item from this site many times before and they always delivered on time or shortly before. This time has been ridiculous. I placed an order on 8/29/22 and I was given an expected arrival date of 9/8/22. On 9/10/22 I called to see why it was still showing processing and not shipped. They informed me it was finalizing while I Was on the phone and it should be shipped out as soon as it is complete. Fast forward to this morning 10/10/22 and the item is still showing processing. I have emailed numerous times no one is responding. I dont wanna call again because I may go off on someone because they keep lying to me. Please help me get my Items from them. They wont even explain whats going on. They are muteBusiness response
10/20/2022
Hello ********, thank you for bringing this to our attention. My apologies that you have not received the order in a timely manner. I have taken a look at the order and can see that the order was finished and will be delivered via overnight shipping method with ****** Here is the tracking number: ************.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.