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Complaint Details
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Initial Complaint
05/14/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I purchased my first range from Zline it was recalled due to carbon monoxide from the oven. They sent someone to repair the oven and I had the same problem so they sent me a range different model which I only had a few months and I have the same issue with that one as well. I called the gas company which they red tagged it and no one will respond back to me from the companyBusiness response
05/15/2024
Hello,
We do not have this customer's information in our system for a purchase through our website, The Range Hood Store. We will advise them to submit a claim with ***** for further assistance if they purchased through an unrelated retailer.
Thank you,
The Range Hood Store
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Customer Complaints Summary
6 total complaints in the last 3 years.
2 complaints closed in the last 12 months.