Business ProfileforPlaza Auto Mall

I went to have my 2023 Honda HRV with less than ***** serviced on 9/20/24, I met with the service manager, and I explained that my battery has be charged very often. They had charged it before. They told me that I don't drive it enough. However, they told me I can change the battery, due to the fact that those cars had been sitting on the dock for a long time, during the Covid19 Pandemic and that could have been the reason why the battery doesn't start. At the same time, the sales manager can and offer me the deal on the 2024 Honda Prologue, which I didn't have a chance to investigate or research, but it met my financial situation of a negative equity. However, nothing about a 48-hour window to rethink my options was explained to me, before I felt compelled to sign off on the 2024 Honda ***************** Car, which is an SUV. In fact, I didn't even get to choose the color or test drive it until the deal was signed. I saw one in the showroom, and I thought it was a bit too big for me to drive, but it looked so nice and roomy that I felt safer than my HRV. It wasn't mentioned that the cellphone compartment wasn't be left with any metal on it, including my cellphone that required charging without it being in a cellphone case, only after the sale was, I informed of the dangers of this purchase. Therefore, they already knew about it (Lemon Laws) is what made this deal look like a good value to rectify my negative equity. It already had four (4) miles on it when I received it. Was it previously owned and quickly returned. I put down $1500 on top of my trade and still had a higher payment than I expected to be able to fit in my budget. The Honda Prologue has been in the service department more times than I have driven it, I also didn't ask for ****** service. Now I am driving a lemon that overheats my cellphone to the point that I can't touch my cellphone, it's too hot to handle. That was disclosed after the final signature on ******** with the finance manager.