ComplaintsforPublic Housing Skate Team
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Complaint Details
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Initial Complaint
09/24/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The date of the transaction was October 14th 2023. The business had promised to send a beanie, but after a nearly year and multiple messages to the company, no refund has been sent. I paid $38 for the beanie, $12 for shipping, and $3.06 for shipping, coming to a total of $53.06. 1 month after the purchase, I sent an email asking about the product and their reply was, “ I will look into this and get back to you. thank you!”.Initial Complaint
07/30/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I made a purchase from their website on June 19th and as of July 29th nothing has been sent. The maximum wait time was supposed to be two weeks. After sending several emails and getting no response from the company I messaged them on their Instagram account. I was told the item would be sent with confirmation email over a week ago. That still has not happened and they no longer respond to messages on Instagram either. Their Instagram posts are full of people complaining that they also purchased items that they never received from Public Housing Skate company. The posts are sometimes hidden by the company but still visible if you click the hidden posts.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
1967 Wehrle Dr Ste 1
Buffalo, NY 14221
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.