ComplaintsforIrish Jones
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Complaint Details
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Initial Complaint
03/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
They do false credit reporting, I have had so much credit damage because they file me 90 days late when I am in the current month. Of youre short 10$ they file 90 days late so that it effects your report and you make payment right then. Emergencies happen, but extortion is not legal. They do not take care of their properties, and then hound your for money but NYS tenants rights are real and they have no desire to follow the law. They had someone try walking into my house with no notice while I was getting out of the shower. They have cost me 1200$ in my own money due to roofing for the upstairs tenant BEFORE they moved in and popped all my tires with no reimbursement. 2 times this has happened. They do not fix anything they slap lipstick on the pig. Honestly if you look at the ratings they shouldn't be allowed to rent or manage any properties in ny. They just scam and change their name every few years. Before they were buffalo holdings. It's a laundry list with this company. I can deal with a slum lord but to effect my credit and do false reporting is a crime in nys! Abolish irish jones.Business response
03/07/2024
Irish Jones Property Management reports positive and negative rent payments to reporting agencies. All tenants have been informed of this and are reminded of this when their rent is late. This tenant in question has carried a balance since March 2023 (the month after we took over managing the property for the owner. We do not report negative if the tenant is less than $500 behind. I have included Ms. ********’s payment history/transaction ledger showing her continued balance. As she was told previously, if she has a complaint or dispute with her credit report, she may contact Sperlonga directly.
We have patiently made payment arrangements with Ms. ******** to work with her.
I cannot speak regarding a roofing issue and nails as since our management, we have not done anything with roofing nor had anyone reported an issue about roofing. This may have happened prior to our management with her previous management company, who was **** ******* ********.
Irish Jones Property Management is not now, nor ever has been **** ******* ********.
Irish Jones Property Management has responded to all maintenance requests including some issues she had prior to our management.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.