ComplaintsforBednbathgallery.com
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Complaint Details
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Initial Complaint
03/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My mother had a plumbing issue and had to get her floors replaced. I purchased bathroom carpet for her, however, after the floor repair, she decided not to cover the bathroom floor with carpet. We never opened the packaging and I contacted the seller about a return shipping label as we no longer wanted to keep the carpet. The seller sent an email asking if there was something wrong and I said no, my mother changed her mind for the reason I listed above. He has not responded to my many emails or several phone calls since. I have repeatedly tried to return this carpet within the 30 day window as it is stated on the website to no avail. I need help returning the item and getting a refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.