Business ProfileforKia of East Syracuse

01-18-2024 date of transaction Amount: $1936.04 I was promised a repair. Brought my car in for an oil change in December 2023. One month after the warranty expired. In less than 30 miles, the instrument cluster wires shorted out, and blew out the whole dash cluster. Because the warranty had just expired, I had to pay to have it fixed. When I picked up the car the First time 1-04-2024, supposedly with a "new cluster", my mileage had 10,000 miles added to the odometer. This happened because they pulled a used cluster out of another car, that had 54,000 miles on it. So, I brought it back, they had to order a NEW one, when they put that in, they broke the ABS/LKA wires under the dash. Now, I'm lit up like a Christmas tree in the dash. They wouldn't redo the work. Mark the service guy told me to bring it back in 3 months, when I have more money, and they will do the job again. Yes, I have to pay for it again. In the meantime, and about a year now, every week, in my email, snail mail, and phone calls I keep getting from Kia because they want me to trade in my car, and buy another one. Which I cannot. I believe they purposely damaged my vehicle in order to get me to buy another one. R/O Number - *******/1