ComplaintsforFedserv
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Complaint Details
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Initial Complaint
10/08/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello,In March 2024, I wanted to file a foreign bank account with the *** at the ******* website - the filing fee is free. However, when I went to ****** to search for this site, it led me to this company *************. Without knowing this is not the *** website, I filed my foreign bank account on March 4, 2024. Then it required me to pay a fee of $195 and I paid it with my credit card. Later, I realized that was charged twice for this fee on the same day on my credit card. I contacted the *** and they told me that the *** does not charge any fees and *** does not recognize this ********** the following weeks and months, I have contacted this company several times, but they never responded to my request (emails) for a refund. My credit card company also contacted this company on my behalf, but they were told that by the time it passed two months, so this company would not refund me. I am requesting a refund of $390.Thank you ****** *** ********************************************************************** Cell: ************ Email: ********************Initial Complaint
05/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On the 25th of May 2024, Efilefbar illegally and without permission charged $395 to my card. I believe they have retained my card details from a transaction I made with them a year ago.At no point have I agreed to this charge, requested it, or authorized it.Initial Complaint
04/09/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On April 8, 2024, searched on google.com for the website for FBAR submissions The e-fileFBAR.com website came up as the first hit. Website looked very like the official site for the *** ******** System. ********************************************* Having entered in a lot of personal details I realized that this was not the official government website when it started to ask for $195 fee. The government service is completely free and identical. This website offers no benefit for charging $195 So I ceased submitting and backed out but I have now being invoiced by an individual at the company called *********************** ***************************** for $195, even though I didnt file. The website should be delisted or made to look very different from the government website. I would also like no further contact from this company.They left another contact address as the following in an email eFileFBAR ********************************
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.