ComplaintsforTaub's Carpet & Tile Corp.
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
On 1/19/21 an installer for a carpet runner I ordered pushed up and cracked a stair nose trim, Owner said he would order the stairnose so I provided a copy of the invoice to reorder damaged stairnose, He claimed he had a death in family so I politely said I would wait a week, I tried multiple times to contact him and he has not returned my calls. I just want the stairnose trim replaced and resolve this damaged stairnose at the cost of $84.96,Customer response
02/14/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
The check was sent for $85 to cover the cost of the damaged stairnose. Thank you very much.
Sincerely,
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.