ComplaintsforSandy Aussies
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Complaint Details
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Initial Complaint
08/18/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On July 17, 2023 I bought and picked up a 2 year old Australian Shepherd named ******* from her breeder, Megan S****, aka Sandy Aussies. She specifically said there were no preexisting health conditions in a gchat with her. On July 20, 3 days later, I took ******* to the vet and they found that she had a double ear infection, 3 types of worms, and a golfball sized cyst which my vet said that there was no way the owner did not see it. I contacted the breeder directly and she said she would work with me on it. The cost for the removal and biopsy is $447.50. After i reached out she sent me $97.50 to cover the removal only. She refuses to cover the biopsy. I am not seeking any payment for the ear infections or worms even though she should not have sold a dog with these issuees but I am seeking reimbursement for $350 to cover the difference between what she paid and the total costs. Hopefully this action will motivate her to keep her dogs healthier and treat them better medically.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.