Customer ReviewsforTasca Hyundai Dealership

I ventured back into ***** in mid March, alongside my mother, as we were both looking to lease new vehicles. I don't exactly come to expect decency or transparency when inside a car dealership for a multitude of reasons, but we both found this experience particularly egregious. Following this encounter, I took the time to email the dealership manager, *****************************, to discuss what had happened and how offended I was. I've attached a PDF copy of the email that you can read and see I received no response. Fast forward now to May. I sent an email to the dealership essentially stating that my lease is due to end in three months, and that I was also considering purchasing another vehicle and would do so if ***** would be interested in buying me out of my lease and waiving the disposition fee. I was sent an email back granting my request, which relieved me and gave back some of my sour sentiment toward Tasca. I went into the dealership the following day, and within five minutes, I was told the complete opposite: they did not want my car and would not waive the disposition fee. I pleaded and stated that the only reason I was even there was because I received an email with Tasca Hyundai's letterhead saying yes to my proposal - which because of, I acted on and bought a car elsewhere. The salesman ****** proceeded to insult my mother as the dispute continued, calling her, a Puerto Rican woman, a s***. She left in tears. I was also threatened and told "I hope that car you're turning is in pristine, we're going to f****** get you. You watch." This behavior is disgusting this location needs to be shuttered. Tasca has since moved the vehicle to its peer dealership in White Plains without my knowledge and is attempting to sell the vehicle, also referred to as "double dipping," while I still have a lease contract with them

The ****************** was outstanding, providing the BEST customer service I have received in years! Special thanks go out to the Service Manager, *************************, and the Service Advisor, ***************************!

My family and I drove nearly 2 hours after speaking with *** who confirmed availability of the vehicle we had seen online. She was aware of the distance we were traveling to purchase the car and assured us the keys were on her desk. However when we arrived we were informed by a salesman that the vehicle was sold a day prior. We were lied to just to get us in the door and try and sell us a more expensive car. We were offered no apology or remorse that we had just wasted our entire day and money to travel there for nothing. *** did not once come out from the back office and when I called her to question how this happened and why she flat out lied to us she simply hung up the phone with not even so much as an "I'm Sorry." These business practices are completely unprofessional. I would not recommend this lying deceitful dealership to anyone. Stay away!

I came to a written agreement on a price for a ********************* with this dealership. They gave excuses for delaying accepting the deposit for 24 hours, shopped for a better deal and then told me that the car was spoken for. This is an extremely dishonest dealer and buyer beware if you try to purchase a car with them.

Had my car for 3 years, started hearing clicking. Brought it in for them to fix it. Told me I had to wait for approval because the engine blew. So now fast forward 4 months later, they are telling me I have to wait for the transmission. Mind you I asked and pushed for a loaner several times, always telling me they dont have any or theyll give us call by saying there should be an opening coming soon but never calls. They also never update me on my vehicle, I have to call everyday & even then they give me the most vague answer. Ive called corporate & they also arent very helpful. Im now 4 months into no car (which I still have to pay, no loaner & no rental.