Customer ReviewsforSesame, Inc.

Dr. ******* ******** at Sesame Care saved my life. I was so screwed. The ** denied me service twice but a quick ****** search brought me to you. I was on my last leg. I could barely even see straight. I had debilitating stomach ulcers. But after time to heal and the medicine provided, I have been able to get back to work again. I am eternally grateful for the life-saving service you provide. I rarely need a doctor but when I do, I know who to call. THANK YOU!- This review genuine and is based solely on gratitude.

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Everything goes great easy and fast ,no problems. prescription refills within minutes at the drugstore a choice??

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Easy process, reasonable rates, professional and responsive staff great option for those that are without insurance.

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My Sesame prescription refill appt.went very well.It took place at the appt.time.The Dr.was very helpful and effeciant.This service is way more convenient than a visit to a clinic.And much cheaper.I am very satisfied. Thanks!

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Really good experience. *** managed to get everything I needed super easy and affordable without having to go to a doctors office in person. I recommend Sesame to all my friends and family.

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When their doctor stop following their own requirements for responding to patience they refused to assist or to provide a full refund

We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at ************************************** or ************** if you have not already done so.

I have been using Sesame Care for about two years and can't thank them enough for all the time and money I have saved. The doctors are always caring, on time and attentive to my concerns. They are the best telehealth service I have ever used. I wish I had found your services my first time around. Thanks Sesame Care, B.T., ********.

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It was my first time using the platform. I didn't understand why the microphone didn't work. I thought the provider would suggest another way to communicate with me but he didn't. He went ahead diagnosed and prescribed me the medication based on the pictures and short description I sent before the call started. I never had a provider didn't ask questions to have a better understanding. I felt he rushed because the call ended in 1 min. I contacted an agent and see where I could contact the provider as I wanted to express more of my concerns and ask questions. He didn't respond me until the next day I contacted another agent to have him reply to my message. I was very unsatisfied with the service so I went to a clinic where I could have a provider who would listen to me and understand my concerns. She told me I was having skin allergic reaction which was what I thought too and the provider from sesame told me something else and prescribed me different kind of medication. I understand video call can be difficult to see the skin condition but he should have asked more questions and found a way to communicate with the patient if there is some technical issues. I no longer trust this platform. And I am not able to get my refund back. I am not sure I even want to give this another try given there is such provider on the platform.

We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at ************************************** or ************** if you have not already done so.