ComplaintsforRJM Group Home Improvement, LLC
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Complaint Details
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Initial Complaint
07/08/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I hired ***************************** to renovate my apartment. In total i paid him 70K (this does NOT include any materials- i bought everything except the shower doors). He told me 2 weeks ago via text not to contact him again and to do whatever i want. The month of may- I was going away, so he had to do the bathroom. He did not install a ceiling light which i called him on it( the contract specifically says- ceiling light) instead he installed two wall mounts which are behind a mirror. So now i don't have proper lighting in my bathroom which has no natural light. He knows he messed up, hence he was already feeling guilty, so he used me calling out on his job as an excuse to tell me not to text him anymore.He also made me pay $3500 for the plumber (saying it was the plumber's license fee)???Made me pay the electrician - $2000. Now he's sending me a fake invoice for $2615 from the plumbing company ( i googled the address- a house on long island shows up) .His job is incomplete and i already paid him. And he won't return my money. Im not asking for the entire amount, but he needs to pay something back. i am sending you PayPal transactions and ***** payments made to him-***************************** and his company RJM and our contract with pictures of the apartment.Customer response
08/05/2024
Better Business Bureau:
At this time, I have not been contacted by RJM Group Home Improvement, LLC regarding complaint ID ********.I was able to receive 15k from PayPal that I paid ******, but I have not heard from them. But instead his lawyer- filing small claims.
Sincerely,
*************************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.