ComplaintsforOnda Beauty Inc.
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Complaint Details
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Initial Complaint
09/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I received gift certificates totaling $300 from my daughter for Mothers Day that I have been told cannot be redeemed under Onda Beautys new name Sommetbeauty. I was offered a 25% discount on beauty products which is unacceptable.Customer response
10/13/2023
Better Business Bureau:
At this time, I have not been contacted by Onda Beauty Inc. regarding complaint ID ********.************* ************ ***** ********************* *************** ***** ******* ******* *** **** **** ** *** ***** ******* *************************************************** ******** ********* *** ********
As of today I have not been contacted by Onda Beauty.
What is the next step?
Thank you,
************************
Sent from my iPhone
Initial Complaint
12/28/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
12/15 I sent ***** to the company. I got my package the box was damaged and the body oil leaking. This was a second occurrence. The first time I just let it slide. This time the whole bottle leaked out. I contacted them, with photos. Id like a refund and I will not be shopping with them again. I just want to get this problem dealt with maturely. The condition in which they send items is not worth the money paid.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.