3 Customer Reviews
Review from Louis S
1 star09/24/2022
I ordered shirts on August 27 2022. Never received the order and have asked for a refund 3 times still no refund as of today September 24. I wouldn't recommend doing business with this company.
UNTUCKit LLC Response
09/26/2022
Hi *****,We do apologize for any inconvenience. We have confirmed the items were not received and repushed the full refund. You should receive the refund confirmation email shortly. Please allow 4-5 business days for the refund to show on your account. Someone will also reach out directly to confirm all this information as well.UNTUCKit LLC Response
09/26/2022
Hi *****,We do apologize for any inconvenience. We have confirmed the items were not received and repushed the full refund. You should receive the refund confirmation email shortly. Please allow 4-5 business days for the refund to show on your account. Someone will also reach out directly to confirm all this information as well.Review from Troy W
1 star05/13/2022
I purchased a large, regular fit shirt that was a final sale item. When I received it, it was a vastly different size than the other three large, regular fit shirts I had previously ordered. I double checked the size on the tag and on my online order information; both confirmed that the shirt was a standard large, regular fit. I went to return the item realizing that from time to time a mass produced product will fail to meet specification. However, the return policy states that final sale items cannot be returned. Yes, this was my fault for not reading the policy before buying, but I'd had really good luck with the three other large, regular fit shirts I'd ordered from them. The bottom line is that Untuckit's Final Sale products are obviously rejects that other folks have returned for some reason. They should make this more clear on the final sale portion of their website. It's pretty deceptive. Now I'm stuck with a $70 shirt that fits someone significantly taller and heavier than I am. Super frustrating.UNTUCKit LLC Response
11/14/2023
Hi, we are happy to look into this for you! I do not see an interaction with our customer service team. Next time we recommend reaching out to us with any concerns that you may have right away! A manager will reach out to you shortly!Review from Joe V.
1 star03/22/2022
Terrible return policy. I sent shirt that didnt fit back, they say they never got it. Now Im out $95.23UNTUCKit LLC Response
03/28/2022
Hi ***, we apologize for any frustration. Our records show that the order has not been returned to us as of yet, and the return tracking label still remains unused. A manager will be reaching out to you to assist in looking further into this with you and resolving this case.
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