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          Find a Location

          Easy Spirit has 14 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Easy Spirit

              1411 Broadway New York, NY 10018-3496

            • Easy Spirit

              2251 Broadway New York, NY 10024

            • Easy Spirit

              1504 Old Country Road Westbury, NY 11590-5175

            • Easy Spirit

              50 Mass Ave Ne 208 Washington, DC 20002

            • Easy Spirit

              400 S Baldwin Ave # 368 Arcadia, CA 91007-1907

            Business ProfileEasy Spirit

            Retail Shoes
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1411 Broadway

            New York, NY 10018-3496

            Visit Website
            (888) 327-9772

            Customer Reviews

            1.07/5

            Average of 42 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            63 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Easy Spirit has 14 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Easy Spirit

                1411 Broadway New York, NY 10018-3496

              • Easy Spirit

                2251 Broadway New York, NY 10024

              • Easy Spirit

                1504 Old Country Road Westbury, NY 11590-5175

              • Easy Spirit

                50 Mass Ave Ne 208 Washington, DC 20002

              • Easy Spirit

                400 S Baldwin Ave # 368 Arcadia, CA 91007-1907

              Headquarters
              1411 Broadway, New York, NY 10018-3496
              BBB File Opened:
              1/1/1998
              Years in Business:
              43
              Business Started:
              1/1/1981
              Business Management
              • Mr. Jim Salzano, CEO
              Contact Information

              Principal

              • Mr. Jim Salzano, CEO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              63 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/06/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I ordered shoes online from this business on June 23, 2024. When I received an email from them confirming the order, it had a "6W" on the order form. I sent them back an email asking what this meant. They said this was the size, I ordered an 8N. I searched the web site for a phone number to call and correct this and found none. So I sent them an email about the wrong size. This was about 20 minutes after I had placed the order. They answered that it was too late and I should have called!! By August, the shoes had not arrived. I sent them messages asking where they were, and they said they were having shipping problems and to be patient. I stopped payment with my credit card, but that company said finally that I had to pay for the shoes I never got. The shoe company then told me to go to the carrier, never telling me who the carrier was or its phone number. So I went to the carrier, my local *** franchise, and they printed out the attached information. They told me the label was created, but the shoes were never sent. I want my money back.
              Read More
              Read 62 More Complaints

              Customer Reviews

              42 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mary L

              11/11/2024

              This customer service is highly unsatisfactory! The first ****** I spoke with told me to return both pairs of shoes then call to ask that the funds be returned to the gift card and finally to refund the monies from the gift card to my form of payment .The second ****** tells me that (1) one pair was never received ( I sent both via **** and that (2) the monies could not be returned from the gift card! So, now Im out definitely for one pair ( no reimbursement at all) and the second pair that was received, no verification that it was even put on the gift card at all!!Very unsatisfied customer!!
              Read 41 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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