4 Customer Reviews
Review from Teresa B
1 star07/11/2024
This is a scam I tried to pay and didn’t work on line then the bill went from 10.00 to 70.00 three months later… tried to call and file complaint nothing. Then I seen on the news today that people are stealing peoples credit card information with toll scams…Review from cheryl h
1 star06/05/2024
I tried to renew my car registration today and found on the *** website that there is a “hold on my account “and I cannot renew my plate. I called the *** and they gave me a contact of Riverlink. I called them and they have no record of me owing anything to them. They said they took over for another company last April 2023. They did not know the name of the previous company strangely. I sat on hold for 50 minutes to speak with a supervisor. They had no idea either?? I had them email me an email stating this and the address for the other company. This is what they sent, ** *** *** ****** ** *****. No name of business. When I googled the address it links it back to Riverlink. I sent a certified letter and the email from Riverlink today to be overnighted to that PO box. In the meantime, I am driving my vehicle with the tags expired from this mess. I don’t know where to turn to, to get this resolved. It seems like a scam and I am driving illegal because of this. Any help would be appreciated.Review from Courtney H
1 star02/26/2024
There is no way to contact them to pay a bill. I've tried to contact them several times in the last month. The pay online link is broken, no one answers the phone, their live chat is never answered and is a joke, so the only way to pay I suspect is by mail. I'm sending certified mail just to be sure that they get it and can dispute any additional charges or holds they try to put on my car.Review from Murat D
1 star09/09/2022
This company has no tolls and if you are not one of their subscribers and happen to drive by their tolls (by the way it is not clearly marked and you have no option to pay, then they marinate the $1.50 charge for several years and put a hold on your vehicle Registration via your State's BMV (using them as a collection agency) than they charge you $76 over a $1.50 toll they failed to bill you from 2017... when was the last time you go to a store and they said don't worry about the bill, they never send you a bill and several years later you receive a stupid bill with a collection notice... this is a vicious way of doing business, I don't see no good intentions and good business practice... in order to collect your toll you need to provide a bill... if you fail the first thing you are responsible for how would the consumer know what to pay, how to pay, when to pay... this is ridiculous
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