ComplaintsforDecalstore
Online Retailer
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/03/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
***** order#**/24/2022 9:53 AM order dateTerry KruegerShipment Pending1 of: ********************** Pickup Truck Bed Band Decal (Light Grey) Emailed several times with no response. Order placed 2+ months ago. I want full refundCustomer response
01/28/2023
Better Business Bureau:
At this time, I have not been contacted by Decalstore regarding complaint ID ********.
Sincerely,
*************************Initial Complaint
04/06/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered 2 custom decals from website on 3/5/2022 totaling $36.61 My order number is #***** I have reached out via phone and email numerous times over the past 2 weeks with no success.My account on their website states my product is pending shipment. It has stated that for the past 3 weeks.This timeframe and lack of communication is unacceptable and I seek full refund.Customer response
05/16/2022
Better Business Bureau:
At this time, I have not been contacted by Decalstore regarding complaint ID ********.
Sincerely,
*********************
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