ComplaintsforIdeal Tree Service
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Complaint Details
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Initial Complaint
06/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 6/29/24, at 8:30 am, O***** and his staff from Ideal Tree Service performed a lawn service for our next-door neighbor, but crossed her driveway to come onto our property and cut down a pussy willow tree without consent nor explanation. Furthermore, staff was disruptive, yelling loudly and unprofessionally. Additionally, owner was not only dismissive of cutting down tree from someone who wasn't his customer and on another property and also of noise level. I communicated we were requesting for him to replant the same tree for free they erroneously cut down, but was mocked by owner after request. We are now requesting $25.00 for us to replant the tree (which includes the soil, the tree, small bag of mulch) due to owner's apathy of situation and unprofessionalism.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.