ComplaintsforThe Irish Jewelry Company
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Complaint Details
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Initial Complaint
05/25/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
My husband ordered a necklace for me. It was delivered to CA even though the shipping address was correct. We have sent numerous messages to the contact us email with no response. Screen shots show initial order, delivery notice, and our emails to IJC.Business response
06/10/2022
A trace and investigation were opened with the US postal service and unfortunately it takes time. A credit was issued. We apologize for the inconvenience.Customer response
06/13/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*******************
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Contact Information
265 Sunrise Hwy Ste 1-542
Rockville Centre, NY 11570-4912
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.