ComplaintsforBest Choice Roofing and Chimney, Inc.
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Complaint Details
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Initial Complaint
09/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I wanted to remove 2 air conditioning units from the wall and have holes patched. That job is $2200. As they were working on it, they started to take more siding off and make things worse. They wanted another ****** for siding work and ****** for plywood. I told them repeatedly that I didn't have the money. They showed up at my doorstep around 7:30pm this morning. I told them to leave and I no longer want any future services. I am now in the processes of getting my money back or even part of it back.Customer response
10/19/2023
Better Business Bureau:
At this time, I have not been contacted by Best Choice Roofing and Chimney, Inc. regarding complaint ID ********.
Sincerely,
*************Initial Complaint
07/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The company does not show up when they tell you. Ive been told three seperate times that they would come and they have not. They damaged and need to replace the baffle insulation in the fire place. They told me its not needed but thats not true. Without that piece, the warranty will not be valid for the unit. I want it replaced.Customer response
08/21/2022
Better Business Bureau:
At this time, I have not been contacted by Best Choice Roofing and Chimney, Inc. regarding complaint ID ********.
Sincerely,
***********************Initial Complaint
06/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Work performed on 5/27/2022 Price $1500 To re-point using fresh mortar on brick porch During and after work was done it was raining, which made the mortar run and stained the bricks. The problem was not noticed till next day when it was dry. I called and asked for someone to come and correct the problem they said they would come but never did.Customer response
07/09/2022
Better Business Bureau:
At this time, I have not been contacted by Best Choice Roofing and Chimney, Inc. regarding complaint ID ********.
Sincerely,
*************************************
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.