ComplaintsforAsk Dr. Tech 24x7 Computer Help and Online Su
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Complaint Details
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Initial Complaint
01/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Emailed company to help recover a password for a gmail account. Ad states cost was $1.00. When connected to tech (Cat), they wanted $39. more. I did not authorize the transaction. When I checked the debit cards balance, they charged it for $54. more. They guaranteed their service or money back. They didn't do anything to help retrieve my password.Customer response
02/20/2023
Better Business Bureau:
At this time, my complaint, ID ******** regarding Ask Dr. Tech 24x7 Computer Help and Online Su has been resolved.(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
**************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
980 Broadway, Ste 330
Thornwood, NY 10594
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.