ComplaintsforAlternative Funding Solutions Inc.
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Complaint Details
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Initial Complaint
07/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The company offered my business a line of credit and signed the documents and charged me $3,600 in fees and never delivered. Also I was tricked into taking a small unsecured business loan in order to unlock the line of credit option and when I realized that it was all not true I requested the pay off letter for that loan to close it so I wont be charged more interest but their agents stoped responding to me and now I cant pay off the loan and I need help getting the required info to pay off the loan, and I need to receive a refund for the contract fees they charged me for and never committed to. Thank youInitial Complaint
05/31/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was contacted by AFS regarding a line of credit. I spoke with ******* who advised that the only way to get the Line of Credit is to apply for funding with Everest Funding. They set me up and told me that we would pay Everest with the line of credit and would be provided a discount. I received the funding from *******. Then became very busy and could not get back to ******* in time to be able to get the early discount. We decided to move forward and apply for the line of credit. I provided them with $3000 for the line of credit and to be set up with the portal. He provided me many excuses and a lot of back and forth. I never received the line of credit. I asked for a refund on numerous occasions, and nothing was ever provided to me. My calls and emails go unanswered. I want them to just provide me with the money I gave to them as they NEVER gave me the line of credit.Initial Complaint
05/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I receive text messages and phone calls on a daily basis from: ***********************************************************************************************************************************, Phone: ************** Site: **********, E-Mail: ********************* *************** They are attempting to contact: *******, ************************** ****************************************************, Phone **************, Site: ************************************, E-Mail: ******************************** They have the wrong phone number. Please tell them to stop contacting me.Customer response
06/06/2024
Better Business Bureau:
At this time, I have not been contacted by Alternative Funding Solutions Inc. regarding complaint ID ********.
Sincerely,
*********************Initial Complaint
03/20/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
In June of 2023, I was working with Alternative Funding Solutions to get funding for my small business. During the process, it was brought to my attention that since my husband was part owner of the business, but not a US citizen, that we would not be eligible for funding through AFS (Alternative Funding Solutions) so no contract had been signed and no agreement was made. However, AFS, using my bank account information given to deposit funds into, withdrew $4,000 from our business bank account on 06/30/2023 as an accounting fee for AFS. The person of whom Id been working with, *****, was contacted immediately to have this matter resolved. He acknowledged the fee had been withdrawn and at one point requested wiring information to return the fund but then soon began avoiding calls, emails, and text messages. I even spoke with the company, GFE, who AFS and ***** had been contracted through to find the deals for funding. A rep from GFE, *****, sent an email in regards to the situation stating their contract with ***** and AFS stated they legally cannot even collect any additional fees from clients per their contract with each other. I just recently saw that AFS has updated their website with contact information and also saw they were A+ rated with the BBB. *** made every attempt outside of pursuing legal and criminal actions against ***** and AFS, but if the matter is not resolved within the next month, I will begin the legal process and see if criminal charges can be brought for wire fraud.Customer response
04/14/2024
Better Business Bureau:
At this time, I have not been contacted by Alternative Funding Solutions Inc. regarding complaint ID ********.
Sincerely,
*********************************Initial Complaint
02/06/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
They approved me for a line of credit and charged me in advance. They stated the Line of Credit would not begin for 2 weeks triggered by my $6,100 payment. In addition they issued two very expensive loans that I needed to demonstrate daily payments on before the *** could be activated. They would then pay-off the two loans with minimal expense. After two weeks they continued to reassure me there was no issue with the line of credit. After an additional two weeks, they do not return my calls or email. I am stuck with tow expensive loans that I barely ended up with anything out of. They have no explanation for the $6,100 fee (it has no connection to the other loans issued by Arena Funding). I have documentation of the *** loan and the payment.This was clearly fraudulent.
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Customer Complaints Summary
13 total complaints in the last 3 years.
13 complaints closed in the last 12 months.