ComplaintsforMomentive Performance Materials Inc.
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Complaint Details
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Initial Complaint
10/13/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Purchased six ** clear caulk. Solid in tube would not come out. Purchase from ****** ******* on sale buy one get one. Refuse to take back or exchange I'm a senior and I couldn't get back for over 2 weeks. I bought what I needed at a **** ***** where I sent my neighbor. I would like my $24 return to me. This is Badcock I have bought this car for years and haven't had a problem I called customer service for momentive who manufactures ** cock and the man was very abusive and sarcastic and refused a refund. Wanted me to read numbers on the tube that I could barely see and got fresh with me.Business response
10/14/2022
Our company, Promotion Fulfillment Center, processed rebates for Momentive/ ** until March of 2021. No phone customer service was provided. All complaints received came to us directly from our client. As they are no longer our client, this complaint will need to be directed to the company directly I verified no call was received by PFC from the telephone number the customer provided on the complaint. Thank you for the opportunity to respond to this complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.