ComplaintsforPark Lane Manor of Akron Inc
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Complaint Details
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Initial Complaint
07/04/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Park Lane Manor is horrible they have a rat problem. They don’t take care of the buildings. They don’t pick up the trash. They don’t do any about they bugs problems that they have. The property manager always making up some type of excuse for he won’t have to reach out to cooperate or for the won’t have to do they job. The tree branches be falling off and be hanging on wires. This is not a safe place to stay. Since the first month I had moved in I was having problems they didn’t do nothing about it. I had to go out my pocket to do what was needed to be done. They have dead rats in side walks. N inside walls pinching bugs coming n your house. Ants coming out your tube. Water yellow.Initial Complaint
06/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
June 15th 2023 was the day that the motorcycle was stolen. We made a police report and reached out to our apartment complex and they said they’d get back to us with the camera footage. I’ve been calling there everyday since the day of the incident and it is nothing but excuses. There are posters all around the apartment stating there is cameras.. there is one camera at the office building that is a “360 camera” here we are 2 weeks or so later and still no footage. We used to keep our motorcycle in the front of our house but we got a “sticker” on the bike stating we can park it there.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.