Customer ReviewsforE Z Acceptance Builders, Inc.
12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Myron M
1 star08/05/2024
I think this company is a crooked business, *********************** the owner is a good scam artist, he is just like the people on the phone and internet!E Z Acceptance Builders, Inc. Response
08/13/2024
We do understand your frustration that when you arrived home there had been a leak in the upstairs bathroom due to unforeseen circumstances which did cause damage to the ceiling below plus more. We did take this seriously and worked with you to try and efficiently get this taken care of. We are currently there making the repairs necessary to clean everything up for you. It has been a pleasure working with you. Have a great day.Review from Ronald E
5 stars05/10/2024
All their work was great. Have a new roof, Storm/entrance doors, and fence. Everything was done to our satisfaction. Recently we had windows installed. The workers were polite, friendly and efficient. We were very pleased with the service we received.E Z Acceptance Builders, Inc. Response
05/11/2024
Thank you *******************. It was a pleasure working with you.Review from Patricia F
4 stars05/09/2024
I had E Z Acceptance waterproof my basement years ago. I never had an issue with them coming and doing the work they did. The crew that they sent to my house went over and Beyond what they needed to do to help the problem in my basement. I don't know since then if they've got other workers that are not doing a good job from the reviews that I'm reading but I just wanted to let you know when I had them they were great. They helped me with financing with two different companies with low interest rate that I was able to afford every month. I would like to use them in the future if I ever needed to. I referred E Z to my sister who needs a fence done. That's when I read all the complaints.Review from Julia W
1 star09/26/2023
Beware! Beware! Beware! This company is awful, never pulled a building permit for the job and violated the codes for putting vinyl siding on my home, constantly left the work site unsafe for my tenants at the end of each work day. My tenant had to attach wires and a light pole back to the home due to this companies neglect. This company never used a dumpster to keep debris in. They don't do the work themselves, instead they hire cheap labor off the street. Walked off my job for a month and a half and when this writer hired another company they showed back up. They didn't use fanfold installation, used underlay that they partially wrapped the home with, didn't use utility boxes, installed the siding before doing the windows, leaving gaps everywhere. ***** is a licensed ***** that makes a lot of false promises. This company should be shut down. This writer regrets the day I got involved with this company. They feel as though they can come and the black community and do anything. This writer gave a 1 Star because it's the only way to share the review but they don't deserve a star. Folks please stay away from this company!E Z Acceptance Builders, Inc. Response
09/28/2023
We feel terrible that ************** has such a low opinion of our company. We do not just hire anyone off the street. We have worked with **** and **** on several jobs and they do excellent work. This job would have been finished quite some time ago except they ran 1 square short of the siding material. We had no idea that it would take 6 weeks for the supplier to get it back in stock. We offered ************** a $750.00 discount because of the inconvenience this caused her. *****, the owner, talked to **** and told him that he is to make any corrections to the work that ************** is not happy about. ***** has an appointment set to meet with ************** on Monday October 2nd to go over the entire job to make *** that she is happy. There will also be an inspection done. We are diligently attempting to work with ************** to ensure that she is happy with the finished project. The actual job looks great and we have pictures to show the quality of work that has been done. The crew will take away their ladders and all debris as soon as they have completed this job.Review from Winnie T
1 star07/12/2023
Poor customer service and Public relations ***** hing up on me.E Z Acceptance Builders, Inc. Response
07/17/2023
The office was notified that her paperwork from the bank had been delivered to her house. Fed Ex does not let the customer know it has been delivered so the office called her to let her know it was delivered (we do this as a courtesy). Later ***** called her to go over the process and what was needed to move forward with the project. ****************** told ***** that she had the paperwork and she was "thinking about it" and she hung up. She then called a few days later and said that she was cancelling the project. ***** says he did not hang up on her....that she was very short with him - that he would never hang up on a customer.Review from Paula C
1 star04/25/2023
I would not recommend this company. You pay professional price but you get nonprofessional work.Review from John H
5 stars05/20/2022
EZ Acceptance builders recently replaced my kitchen cabinets, counters tops, and kitchen floor. I am impressed with the workmanship with the company. The sales ***************** was fantastic and worked with me as I made changes after speaking with him at my house to help accommodate our needs. The office staff kept me informed from when the products was ordered until it arrived. My schedule has been a little crazy at work and they worked around my schedule to make sure I would be home. The gentlemen that came to do the remodel were professional, courteous and did an amazing job with everything as well as making sure they cleaned up everything before they left. Professional, kind, helpful group at this company and I would recommend them to others for projects.E Z Acceptance Builders, Inc. Response
05/21/2022
Thanks so much for your review! We appreciate working with you and hope n the future we can work with you again!Review from Dennis and James B
5 stars05/19/2022
My partner and I decided to have our whole house carpeted. We had wood floor but the winter months the floors stayed to cold for me. I got a circular in the mail about EZ Acceptance Builders, **** and gave them a call. Asked some questions and sounded like a good deal. The rep came out to the house to measure the rooms and I told them what type of carpeting I would like. The next day someone came out to show samples of the carpet. I chose and went from room to room with the sample to make sure the color went with everything. The day they came out to install the carpet they moved all furniture in every room, then the contractor started in the Den and did a great job, went from there to the study to the family room and hall then came back upstairs to do the living/dining and hall and lastly the stairs. They had to cut off the bottom of some to the doors so carpet would fit. The took two days to complete and left the house in tip top order. Our price was $13,000 for the whole house which was not bad at all. Our first payment is due June 1 and we have 10 yrs to pay. EZ Acceptance **** is a great company to work with.E Z Acceptance Builders, Inc. Response
05/20/2022
We loved working with you! We will always stand by our work if you ever need repairs!We hope to work with you again!Review from Tracy S
3 stars05/19/2022
I just want to say that I am very a impressed with E Z Acceptance Builders. They did . such a nice job and make sure that they take care of the details. Everyone was so easy to get along with, from the office to the to the guys who do the work. I definitely recommend them for your next job.Review from Jacquelyne R
4 stars05/19/2022
I was introduced to this company by my sister-in-law . She had work done to her house and she was quite pleased with them. They came to the house and went over the details of what i wanted and even though there were a few delays due to "chain shortages", the work was completed. I am quite pleased with what was done! My kitchen looks amazing; patio ceiling also amazing! I was quite pleased with the outcome. I have recommended them to other members of my family!E Z Acceptance Builders, Inc. Response
05/20/2022
It was a pleasure doing business with you! We hope to see you again!
Customer Review Rating
Average of 12 Customer Reviews
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