ComplaintsforStone Ridge Restoration LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/12/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I have sent multiple emails with no return email. I have called the representative multiple times with no return call. I have left voicemails, and text messages with no return. I have asked to get my gutters installed since January and have no date as to when this will be completed. I just need to know if this is going to happen or if I need to go elsewhere. I am asking for a response to my questions.Business response
05/16/2023
Not sure why this complaint made it to the better Business bureau. We have resolved this issue as far as the gutters go. The roof was installed in a five-star manner. The gutters were unable to be facilitated because of backed up contractors due to all the storms and unavailability of materials. This was explained to Mr ***** and a refund has been issued.
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Contact Information
1200 Commonwealth St
Alliance, OH 44601-5922
Business hours
Today,8:00 AM - 5:00 PM
| MMonday | 8:00 AM - 5:00 PM |
|---|---|
| TTuesday | 8:00 AM - 5:00 PM |
| WWednesday | 8:00 AM - 5:00 PM |
| ThThursday | 8:00 AM - 5:00 PM |
| FFriday | 8:00 AM - 5:00 PM |
| SaSaturday | Closed |
| SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.