ComplaintsforTatical Diesel
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On October 9 2021 I took my truck to Tatical Diesel to have oil pan replaced on October 12 I got a text telling me everything is good but broke a power steering line but order one to replace it. Got call an hour later stating truck was running on three cylinders and had to be checked. Was told they pulled main harnest to computer witch didn't need to be done and computer was bad. Then was told found company to fix computer for 600.00 dollars, but then was told they couldn't do it and held 200.00 for checking it. Then was told got 200.00 back sent to another company for reconditioned computer for 1,400.00 dollars then was told that one was not good. It is now February 4 and I still dont have my truck repaired 4 months later. I have been lied to for four months Juan who is the owner has not contacted me since December 3 2021. I need my truck and he does not seem to have the common or professional courtesy to even text me to tell me what's going on. Any help would be appeeciated.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.