ComplaintsforLet It Shine of Ohio
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Complaint Details
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Initial Complaint
05/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
In August of 2021..I hired Let it Shine of Ohio to paint the outside area of my upper Porch to cover a city violation..They did o.k. as far as the painting of the porch.. however due to improper handling of the paint can..they dropped a whole can of white paint on my black asphalt driveway... owner Mr. A** promised to repair it with seal coat to cover the paint.. he never returned..only sent text messages promising different dates that he would return.. I patiently waited through deaths in his family..etc..etc..he even claimed that he had bought the materials need to fix my driveway.. So far I have not heard anything from him this year at all,,,,Business response
05/23/2022
Response taken over the phone by the BBB staff
I have done eveything I could to please her and I am not sure what she is talking about. I know paint doesn't run uphill. Please provide pictures of the alleged damage.
Customer response
05/23/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
***** *****
I have sent pictures several times.. the paint is not running uphill.. it has damaged the flat surface of my driveway.. he knows this and is not being truthful...I still have pictures...he has never been back to my house to correct the damage that his Spilled paint has caused... so what does he mean that he has done everything?? He has done nothing....
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.