Customer ReviewsforSchaeffer's Investment Research, Inc.
15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Edward L
5 stars11/23/2024
This is possibly the most effective subscription I have ever used. They have honestly represented what is included, they have delivered trade recommendations on a predefined schedule as well as daily reports on the markets 3 times each day. As a result my time is spent in a very efficient way. From a trading perspective, they are released on Sunday giving me time to evaluate them before the market opens on Monday. Everything can be found on their website and you can print their recommendations that include charts and the rationale for selection and the recommendation for the trade. There is one other area where this subscription is unique. It is customer service. Upon signing up I received an email from the support person that was assigned to my account. It included his direct phone number and personal email. I have called him 3 times and he has proven to be excellent.Review from Michael T
5 stars11/23/2024
Great guy to do business with! 10/10 recommend this guy!Review from Bruce C
5 stars11/21/2024
Alex at Schaeffèrs was extremely helpful to me. I have hired hundreds of people in my career and would gladly hire Alex now.Review from Richard A.
5 stars11/18/2024
Technical Support has been outstanding. Neelima was quick courteous and very pleasant. All customer service should be like this. Investment services have also been top of the line, with actionable suggestions and not just training and giving you ideas to watch and decide on your own.Review from Vic L
1 star11/15/2024
STAY AWAY FROM THESE SCAMMERS!!Their options recommendations are mostly losers and guarantee of 'full refund' is as fake as their claims below of 'having settled with client' I had to force a chargeback. Have the scam merchant blacklisted. ******!Schaeffer's Investment Research, Inc. Response
11/20/2024
Im not really sure how you consider this a scam since we refunded your $14 purchase within minutes of your request?Review from Tony C
2 stars09/17/2024
I'm not happy with my subscription.. Just not provided what was expected. The options that were chosen for me are not working, and no way are they going to be as profitable as promised.Schaeffer's Investment Research, Inc. Response
09/23/2024
The issue was resolved directly with the customer.Review from David G
1 star07/28/2024
They email me every day with si much of this and that. I new it was a scamm. So glad I never gave you ******** my money!Schaeffer's Investment Research, Inc. Response
07/29/2024
We recently celebrated our 43rd anniversary as the leading option trading publisher. I can assure you we are not a scam. Instead of filing a BBB complaint, perhaps you might have considered contacting us first to turn off promotions? Regardless, we removed your account from our database per your request.Review from Steve C
1 star01/19/2024
My Bad - I should've reviewed what other subscribers shared about 'Schaeffer Investment Research' Services - I agree with all the negative sentiments - and could I add - *******s. The way they write the agreement to dupe subscribers is amazing - totally unscrupulous. I joined Schaeffer Investment Research in all good faith, advisory Trade After Trade was a Looser - Ironically, Ryan B****** their Sales Goon called to inquire if I wanted to join another of Schaeffer 'Lightening To Profit' Advisory service, as agreed the service I signed up for wasn't doing as desired - So wanted me to add an additional $900 sign-up charge for 'Count Down to Profits' - I said No way am loosing my shirt here, Ryan still wanted to get me to sign up and in my opinion would add to my other 25% penalty of $250 added to 25% - $500 penalty I loose for cancelling early enough & well before their 90 day expiration. Any other Advisory does honor a cancellation & refunds within 3 days Not Schaeffer who keeps on for another 2 months and now an worried I will have a Hassel to get my monies refunded. (Am ready to plaster All over Social Media these Schaeffer Advisory Services are Crooks and worthless advisory to boot). Am also ready to file a case in our Local Small Claims District Court which publicizes the cases - it's really worth going that route, as in my humble opinion could help stop Crooks in their tracks.Review from Atlan S
1 star12/22/2023
They are thieves they are liars they keep calling and trying to bill my card to start as high up as a user about to start $6000 and if it goes through thats all they care about their lie about being there to help you but I start figuring out the running my card right now I dont pay and then he goes dont try for $5000 and $4000 and $3000 down down down and then when they realize you have your cards locked and youre not giving them another one and that your answers havent come yet why would you unlock them and thats **** theyll say well youre not gonna get any success then, and then hang up. if you want to do business with that kind of business go for it. For those of you who want to avoid extreme frustration heartache if youve lost or had anything stolen from you and youre at your end in and hoping this would be a good one they were both the first and the last to call me at least try they got it he got it 20 times at the time I have left so did *** so did raging **** ******** they all do they all all these businesses that line says people over profits and are clearly **** ******* version of television evangelists they will steal everything you got wolves in sheeps clothing 100% of the way and Im starting a class action lawsuit against them in every company that when I write an email saying this is I need to call hopefully youre not one of the ones that Im gonna get a response in which will elicit the next phone calls being from this process of class action lawsuits with a lot of inundation from A growing number exponentially of air grievances letting him know the world in that building and that doesnt seem anything yet that way when they dont repent and theyre absolutely crushed everyone will get to say you had plenty of chances to save your company but you did it and you stuck with an old worlds business model and tried to hold on to power that you didnt have anymore.Schaeffer's Investment Research, Inc. Response
12/28/2023
The customer's issues were addressed directly with the client.Review from Michele O
1 star11/09/2023
I mistakenly answered a pop-up ad for SCHAFFER OpTIONS INVESTMENT and spoke to James, a representative. I explained that I was self-taught and supported myself by research in economics, world affairs and their efforts, etc. I VERY Specifically explained to James that I knew NOTHING about OPTIONS trading. He reassured me that their company works tight along side you, with any assistance required. What he talked me into is a 90-day program, wherein I deposited FIVE THOUSAND DOLLARS ($5,000.00). I am 82 years of age. According yo these terms, at the end of the 90-days, SCHAEFER KEEPS 25 PERCENT of my $5,000 & remits 75 PERCENT back to me. Since being SUCKERED into this SCAM, ALL I have gotten from this company are emails, with suggestions that I Have NO IDEA what they MEAN. This is EXACTLY what I explained to James originally, and which he reassured me they would guide me through. I am at a TOTAL LOSS as to how to exercise "Puts" and "Calls"! I INTEND to seek ELDER LEGAL advice, seek counsel, if possible, from the ******* ***** Commission and Any other possible relief from this OUTRAGEOUS Encounter, for THOUSANDS that at 82 Years Of Age I cannot afford to lose, when I explained at the ONSET I had NO KNOWLEDGE OF!Schaeffer's Investment Research, Inc. Response
11/15/2023
Lets clarify a few facts. First and foremost, all aspects of the purchase were communicated in detail with explicit consent provided by the customer. The terms and conditions of the transaction never changed from our end. After the program commenced, the customer later decided market conditions were unfavorable and determined she would not trade options. While that is her prerogative, it doesnt negate the fact that the client must wait until the 90 day evaluation period has concluded before requesting a refund. On November 3rd, the clients daughter called to request a refund stating her mother suffered from dementia and therefore was unable to make financial decisions. We offered to provide a refund in full once we received documentation confirming the situation but apparently our attempt to help has done nothing but result in a nasty review and continued threats. The program was accompanied by two separate, distinct guarantees. The first of which was our 90 day, pro-rated satisfaction guarantee. This guarantee allows you to evaluate the program for the initial 90 day period. Once the 90 day period has concluded, we provide a 14 day window thereafter to request a pro-rated refund. The guarantee reads as follows: Your order comes with our 90-day satisfaction guarantee. This means that you are committed to the first 90 days of the service and after day 91 you will have the following options: you may transfer your remaining credit towards another service OR you may opt out and be refunded on the remaining unused portion. All you must do is notify SIR within 14 days after day 91 to request a refund. Your order is otherwise non-refundable. Although you requested a refund multiple times prior to the proper refund window, you were instructed that you must wait until the 90 day evaluation period is over before you may request a refund. The refund window has been communicated with you multiple times. As a reminder, the refund window is anytime between November 30th through December 14th. The second guarantee is a full money-back performance guarantee. We guarantee to deliver a minimum of 100 recommendations, over the initial 24 month period, that result in 100% or more gains. If we fail to meet this lofty benchmark, you may request a refund in the 14 day window following the completion of your initial 24 month term. The second guarantee reads as follows: Your subscription fee is fully refundable after 24 months if this service has not delivered 100 winning trades of +100% or more over that 24-month period, as calculated by *********** Investment Research using our normal performance tracking methodology. This special guaranteed offer is only available to new subscribers and applies only to the first 24 months of your subscription. Subscribers must contact *********** Investment Research within the first 14 days after the initial 24-month period to request a refund. Due to the exclusive nature of our subscription services, your subscription fee is otherwise non-refundable. As you can see, your subscription is ineligible for a refund at this point in time. Please contact us anytime between November 30th through December 14th and we will be glad to approve your 75% refund.
Customer Review Rating
Average of 15 Customer Reviews
Contact Information
5151 Pfeiffer Rd Ste 450
Blue Ash, OH 45242-4883
Business hours
Today,8:30 AM - 5:30 PM
MMonday | 8:30 AM - 5:30 PM |
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TTuesday | 8:30 AM - 5:30 PM |
WWednesday | 8:30 AM - 5:30 PM |
ThThursday | 8:30 AM - 5:30 PM |
FFriday | 8:30 AM - 5:30 PM |
SaSaturday | 8:30 AM - 5:30 PM |
SuSunday | 8:30 AM - 5:30 PM |
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