ComplaintsforDiamond Construction
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/25/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
Estimate to build wall and put red metal on it. $4200.00 50% deposit $2100.00 paid on 7/10/23 with check # *** From *********** ****** ***** Since 7/31/2023 to 9/9/2023 had several exchanges via Text and phone calls about completing job and or refunding the deposit. Since September he (Patrick W****) no longer replies to Text or phone callsBusiness response
10/20/2023
I had to return the materials he had me purchase. I had to wait until I was refunded the money before I could refund him. He was told these things. Maybe he just didn’t understand. As far as me not answering him I can prove that I had to purchase a new phone because my old one was not working properly.Customer response
10/26/2023
10.26.2023, BBB received notification from consumer via phone call that the business has resolved his complaint issues.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.